Privacy Policy

Last Updated: 2026

Lucky Wave Casino ("we", "us", "our", or "Company") operates the jhsp.co.uk website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site. By accessing and using jhsp.co.uk, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data: Name, email address, phone number, and other identifying information you voluntarily provide through contact forms or newsletter subscriptions.
Technical Data: Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data.
Cookies: Information stored on your device through cookies and similar tracking technologies.
Usage Data: Pages visited, time spent on pages, links clicked, search queries, and other interactions with our website.

How We Use Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our website and services.
To conduct analytics and understand user behaviour and preferences.
To track affiliate referrals and commissions from casino partners.
To send promotional content, newsletters, and updates (with your consent).
To respond to your inquiries and customer service requests.
To comply with legal obligations and prevent fraud.
To personalize your experience on our website.

Cookie Policy

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

Types of Cookies We Use:

Essential Cookies: Necessary for the website to function properly.
Analytics Cookies: Help us understand how visitors use our website.
Affiliate Tracking Cookies: Used to track referrals to our casino partners and calculate commissions.
Marketing Cookies: Used to deliver personalised advertising and measure campaign effectiveness.

Cookie Opt-Out: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. You can also opt out of specific tracking by adjusting your browser settings or using industry opt-out tools.

Third-Party Links

Our website contains links to third-party websites, including casino operators and other affiliate partners. We are not responsible for the privacy practices or content of these external sites. We strongly encourage you to review the privacy policies of any third-party websites before providing your personal information.

When you click on links to casino partners, you leave our website and enter their site. We have no control over, and assume no responsibility for, the content, accuracy, or practices of these external websites.

Your Rights

Under UK and European data protection laws (including the UK General Data Protection Regulation), you have the following rights:

Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete information.
Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
Right to Restrict Processing: You can request that we limit how we use your data.
Right to Data Portability: You can request your data in a portable format.
Right to Object: You can object to the processing of your data for marketing purposes or on grounds relating to your particular situation.
Right to Withdraw Consent: You can withdraw consent to marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Retention periods vary depending on the type of data:

Personal data provided through contact forms: Retained for up to 3 years or until you request deletion.
Cookies: Session cookies are deleted when you close your browser. Persistent cookies are retained for up to 12 months.
Analytics data: Typically retained for 26 months.
Affiliate tracking data: Retained for the duration of our business relationship and for 7 years thereafter for accounting purposes.

If you wish to have your data deleted, please contact us and we will comply within the timeframes required by law.

Contact Us

If you have questions or concerns about this Privacy Policy, or to exercise your data rights, please contact us at:

Email: [email protected]
Website: jhsp.co.uk

We will respond to your request within 30 days of receipt, or as required by applicable data protection laws.

Disclaimer: This Privacy Policy is provided for informational purposes. Please consult with a legal professional to ensure full compliance with applicable UK and international data protection regulations.